Privacy & legal stuff

I take privacy seriously and only collect data that is essential for the functioning of the site and your interaction with it at various levels. I’m based in France and comply fully with both EU and UK data protecton laws and use a robust compliance service to generate documents that fully describe data collection and consent.

Who we are

Our website address is https://terrain.estate

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and the website collects the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

These send us the details you provide so we can answer your query. We do not store this contact information once we’ve replied to you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can manage the cookies on this site with our ‘manage consent’ popup on the bottom right of the screen.

Embedded content from other websites

Blogs on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These website may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not operate a shopping cart on the site. Some services or products provide a payment option on Stripe. We do not process payments directly on the site and your details are held securely and encrypted on Stripe’s site.

If you sign up for our email list this is hosted by MailerLite who comply fully with GDPR requirements and never share, sell or rent our customer data to anyone for any reason. Their data storage center is in the European Union and has information storage security certificate (ISO 27001) to keep Subscribers data safe.

Visitor comments may be checked through an automated spam detection service.

We do not sell personal data, even in anonymised form, to any third party at any time.

We do not carry any third party advertising on the website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely.

What rights you have over your data

If you have have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data and proof of consent

We comply with relevant legislation and use software to monitor and update our privacy policy and to track proof of consent. You can request the technical documentation for this.

We monitor our plugins and software to keep it up to date and secure and also use software to protect the site from hacking.

Legal framework

We comply with GDPR in the UK and Europe as well as the Data Protection Act UK. We adhere to CNIL’s policies of portability, safety and privacy by design in France. We also run data protection software on the site designed have several security features including site backups and firewall to keep data safe on this site.

Further information

If you want any further information or have a concern about your data on this site please contact admin@terrain.estate with the subject ‘Data’ in the email.

For physical items bought via this site on Stripe (books) distance selling laws apply.

For site visitors and writing services, you will find the terms and conditions (The Big Print)

Disclaimer

We are committed to keeping this website up to date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let me know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to: admin@terrain.estate

The use of the website and all its components is subject to the terms of use. The use of this website implies the knowledge and the acceptance of these terms of use.

Responses and privacy inquiries submitted by email or using a web form will be treated in the same way as letters. This means that you can expect a response from us within a period of 1 month. In the case of complex requests, we will let you know within 1 month if we need a maximum of 3 months.

Any personal data you provide us with in the context of your response or request for information will only be used in accordance with our privacy statement.

Terrain shall make every reasonable effort to protect its systems against any form of unlawful use. Terrain shall implement appropriate technical and organisational measures to this end, taking into account, among other things, the state of the art. However, Terrain shall not be liable for any loss whatsoever, direct and/or indirect, suffered by a user of the website, which arises as a result of the unlawful use of its systems by a third party.

Terrain accepts no responsibility for the content of websites to which or from which a hyperlink or other reference is made. Products or services offered by third parties shall be subject to the applicable terms and conditions of those third parties.

The content on this website is the copyright of Terrain.

If you have any questions or problems with the website, please do not hesitate to get in touch.